Fine Jewellers Since 1985

Returns

We hope you love your new piece of jewellery from Jeffries but if your not entirely happy with it, we offer a 28 day period where you can return it for an exchange or store credit. Store credits don't run out and can be used with anything in both our Newport and Cwmbran stores. To return an item, we just need your original product receipt along with the item in perfect condition and any packaging, certificates or promotional gifts if applicable.

Earrings

Unfortunately, due to hygeine reasons, we cannot exchange earrings if they have been worn, please contact us for more details.

Special orders/sizings

To ensure the fastest lead times on special orders, we place any special orders on the same day. Once orders are placed, we cannot cancel an order so we cannot offer an exchange or credit note. If your ring has been altered to fit your finger, we can no longer sell it as a new ring so can't offer an exchange/credit note.

Packaging

We love choosing our packaging with hundreds of different options to choose from. Most brands will have their own packaging that we use, with branded boxes and bags in store. Jeffries items comes with a luxury box along with a satin feel bag/ribbon.

Your welsh jeweller for over 25 years

C.L.Jeffries - 13-15 Friars walk shopping centre, Newport, NP20 1DR, 01633 254735