Clogau
Royal Clogau® Sterling Silver Oak Leaf Ring
Tax included.
Enquire about this pieceDelivery information
Last updated: October 24, 2026
Thank you for shopping with Jeffries Jewellers. This policy explains how we ship your order, what it costs, and what to expect after you buy.
Order Processing
Except as otherwise stated on our website, orders will be processed as soon as possible.
You'll receive a confirmation email with tracking as soon as your order ships, if the shipping method supports it.
Shipping Methods & Delivery Times
Available shipping methods and estimated delivery times are shown at checkout. Delivery times are estimates, not guarantees, and begin once your order ships. They may be affected by carrier delays, weather, or other events outside our control.
Shipping costs
Shipping charges are calculated at checkout based on your destination, order weight, and selected shipping method. Free standard shipping may be available on selected orders as displayed at checkout.
Canada customs, taxes and other applicable fees
Orders shipped to Canada may be subject to GST, HST, PST, QST, RST, customs duties, import taxes, and carrier brokerage or handling fees. If taxes and import charges are calculated at checkout, they will not be due at delivery. If these charges are not collected at checkout, they may be due before or at delivery and are the customer’s responsibility unless otherwise stated.
United Kingdom customs, taxes and other applicable fees
For orders shipped to the United Kingdom, taxes, duties, and import fees may apply. Where available, these charges will be calculated and collected at checkout. If taxes or duties are collected at checkout, they will be shown before you place your order. If these charges are not collected at checkout, they may be due before or at delivery and are the customer’s responsibility unless otherwise stated.
In some cases, additional import charges, customs duties, VAT, brokerage fees, or carrier handling fees may be due when your order arrives in the United Kingdom. These charges are determined by UK customs authorities and/or the carrier and are the customer’s responsibility unless we expressly state at checkout that duties and taxes are prepaid.
Customs processing may also affect delivery times. We recommend checking your local import rules before placing an order.
European Union customs, taxes and other applicable fees
Orders shipped to countries in the European Union may be subject to VAT, customs duties, import taxes, and carrier brokerage or handling fees. Where available, applicable taxes, duties, and import fees will be calculated and shown at checkout before you place your order. If these charges are not collected at checkout, they may be due before or at delivery and are the customer’s responsibility unless otherwise stated.
If checkout states that duties and taxes are prepaid, your order will be shipped with those charges prepaid and you should not be asked to pay additional import charges at delivery. If checkout does not state that duties and taxes are prepaid, you may be required to pay VAT, customs duties, import taxes, brokerage fees, or carrier handling fees before or at delivery.
Import charges are determined by EU customs authorities and/or the carrier and may vary based on the destination country, product classification, product value, country of origin, and shipping method. Customs processing may also affect delivery times.
Order Tracking
Once your order ships, we'll email you a confirmation with a tracking number and link, if applicable. Please note tracking information may take time to update after you receive it.
Shipping destinations
We currently ship to Afghanistan, Albania, Algeria, Andorra, Angola, Anguilla, Antigua & Barbuda, Argentina, Armenia, Aruba, Ascension Island, Australia, Austria, Azerbaijan, Bahamas, Bahrain, Bangladesh, Barbados, Belarus, Belgium, Belize, Benin, Bermuda, Bhutan, Bolivia, Bosnia & Herzegovina, Botswana, Brazil, British Indian Ocean Territory, British Virgin Islands, Brunei, Bulgaria, Burkina Faso, Burundi, Cambodia, Cameroon, Canada, Cape Verde, Caribbean Netherlands, Cayman Islands, Central African Republic, Chad, Chile, China, Christmas Island, Cocos (Keeling) Islands, Colombia, Comoros, Congo - Brazzaville, Congo - Kinshasa, Cook Islands, Costa Rica, Croatia, Curaçao, Cyprus, Czechia, Côte d’Ivoire, Denmark, Djibouti, Dominica, Dominican Republic, Ecuador, Egypt, El Salvador, Equatorial Guinea, Eritrea, Estonia, Eswatini, Ethiopia, Falkland Islands, Faroe Islands, Fiji, Finland, France, French Guiana, French Polynesia, French Southern Territories, Gabon, Gambia, Georgia, Germany, Ghana, Gibraltar, Greece, Greenland, Grenada, Guadeloupe, Guatemala, Guernsey, Guinea, Guinea-Bissau, Guyana, Haiti, Honduras, Hong Kong SAR, Hungary, Iceland, India, Indonesia, Iraq, Ireland, Isle of Man, Israel, Italy, Jamaica, Japan, Jersey, Jordan, Kazakhstan, Kenya, Kiribati, Kosovo, Kuwait, Kyrgyzstan, Laos, Latvia, Lebanon, Lesotho, Liberia, Libya, Liechtenstein, Lithuania, Luxembourg, Macao SAR, Madagascar, Malawi, Malaysia, Maldives, Mali, Malta, Martinique, Mauritania, Mauritius, Mayotte, Mexico, Moldova, Monaco, Mongolia, Montenegro, Montserrat, Morocco, Mozambique, Myanmar (Burma), Namibia, Nauru, Nepal, Netherlands, New Caledonia, New Zealand, Nicaragua, Niger, Nigeria, Niue, Norfolk Island, North Macedonia, Norway, Oman, Pakistan, Palestinian Territories, Panama, Papua New Guinea, Paraguay, Peru, Philippines, Pitcairn Islands, Poland, Portugal, Qatar, Romania, Russia, Rwanda, Réunion, Samoa, San Marino, Saudi Arabia, Senegal, Serbia, Seychelles, Sierra Leone, Singapore, Sint Maarten, Slovakia, Slovenia, Solomon Islands, Somalia, South Africa, South Georgia & South Sandwich Islands, South Korea, South Sudan, Spain, Sri Lanka, St. Barthélemy, St. Helena, St. Kitts & Nevis, St. Lucia, St. Martin, St. Pierre & Miquelon, St. Vincent & Grenadines, Sudan, Suriname, Svalbard & Jan Mayen, Sweden, Switzerland, São Tomé & Príncipe, Taiwan, Tajikistan, Tanzania, Thailand, Timor-Leste, Togo, Tokelau, Tonga, Trinidad & Tobago, Tristan da Cunha, Tunisia, Turkmenistan, Turks & Caicos Islands, Tuvalu, Türkiye, U.S. Outlying Islands, Uganda, Ukraine, United Arab Emirates, United Kingdom, United States, Uruguay, Uzbekistan, Vanuatu, Vatican City, Venezuela, Vietnam, Wallis & Futuna, Western Sahara, Yemen, Zambia, Zimbabwe, and Åland Islands.
International orders may be subject to customs duties, import taxes, fees, and customs delays. Any applicable charges collected at checkout will be shown before you complete your purchase.
Address accuracy
Please check your shipping address at checkout. Contact us as soon as possible if you need to correct it.
Lost, damaged, or delayed packages
If your order is lost, damaged, or delayed, contact us and we will help you work with the carrier.
Order Changes & Cancellations
Need to change or cancel your order? Contact us as soon as possible. We may be able to accommodate changes before your order ships, but once it's in transit we're unable to modify it. Refunds for cancelled or delayed orders will be processed promptly to the original payment method where possible.
Questions?
Contact our team at cljeffries23@gmail.com or use the contact details in our contact information policy.
Returns
Delivery
All our items are sent via Royal Mail and are fully insured and any next day deliveries are tracked.
Covid-19 Update
Royal Mail are now using contactless delivery - This means that any next day delivery options that require a signature won't be left on your doorstep, they will simply knock your door and wait until you answer before leaving, as usual with signed for deliveries, if there is no answer, they will put a card through your door with further details.
As of 7th April, Royal Mail have notified us that next day deliveries may take a day or two longer due to an unprecedented demand but tracking information will be uploaded and emailed to you once your item has been posted and its logged through our system
Orders Up to £40.00
2-3 Working Days £2.00
Next Day £4.00
Orders between £40.00 and £100.00
2-3 Working Days Free
Next Day £3.00
Orders over £100.00
Free Next Day Delivery
Wedding rings
All our wedding rings are made to order, plain bands take approx. 3 weeks. Diamond set bands take up to 8 weeks for delivery. If you do need it quicker, call 01633 254735 to discuss.
We go to every length to protect against fraud to ensure the safety of our customers and our business. we operate a series of automatic checks but on some occasions, will need to contact you for further information before sending your item.
Returns
Online purchases
Due to the highly unusual circumstances involving the current covid-19 outbreak, we are extending our returns policy to 90 days. Any item purchased can also be exchanged for a store credit or a different item up to 120 days from purchase provided that the item is unworn and unused and comes with all the original paperwork, boxes etc
We can also alter the size of diamond rings complimentary for 1 year after the original purchase date (Once only)
As you haven’t had the chance to view your item before purchase, we offer a 14 day refund policy on all stock sizes.
Many people aren’t sure of their finger size and its extremely difficult to find out your size without the ring there as your size will differ depending on the style of ring you choose. We recommend purchasing the stock size and then either popping into store to get measured and we will size your ring or make up a new one if needed (delivery times apply)
With our wedding rings, we have to order the ring in your particular size, metal etc. We still offer a 14 day refund window, however, we do charge a £35.00 re-stocking fee.
We also offer a 30 day exchange period where you can exchange your item for a different piece of jewellery or we an size your existing item free of charge providing it hasn’t been sized or engraved.
We can’t offer an exchange on earrings due to hygiene reasons or items that have been modified or personalised.
All returned items must be in its original packaging, unworn with any promotional gifts/vouchers and any other material that you received with your item.
We advise to return all items in a well wrapped bag using royal mails special delivery service so it’s tracked/traced and signed for.
If you would like to return an item, email us within 10 days of purchase and we will send you a returns form to fill out to ensure your refund is dealt with as quickly as possible. (this is optional but advisable, please put order number and name and address with your item if you don’t intend to fill out the returns form)
Depending on what credit/debit card company you use, refunds can take up to 14 days to process and turn up in your account.
You can return your item to us in store with your details. Your item and refund will then be processed within 2-4 working days after which you will receive a confirmation email (credit card processing times then apply)
Instore Purchases
We offer a 30 day exchange policy for items bought in store. We can exchange your item for a different piece of jewellery or give you a credit note to spend in either store providing the item is unworn and in its original packaging along with proof of purchase.
We can also professionally take your finger size and have your ring sized free of charge within 12 months of purchase.